Question 1

How new are the motorhomes?

Accepted Answer

We continuously renew our rental fleet. This means that every rental season we offer young, modern and immaculately maintained motorhomes and camper vans. We rent out motorhomes from Eura Mobil, Karmann-Mobil and Forster as well as camper vans from Volkswagen.

Question 2

What types of vehicle do you offer?

Accepted Answer

You will find the full range of camping vehicles with us. We offer every type and variant – from the iconic camper van (e.g. the original VW T6.1 California) and fully fitted panel vans ("vans") for couples on the move, to semi-integrated models for comfort-minded couples and family-friendly overcab motorhomes, right up to the luxurious, fully winterised A-class motorhome.

Question 3

How are the vehicles equipped?

Accepted Answer

All vehicles are equipped with a kitchen, fridge, hob, washroom (except VW California and M4GC GreenCamper*), heating, fresh and waste water tanks, cable drum and hook-up cable, seat belts in the living area, power steering and radio. Extras such as crockery, bed linen, towels, child seats, table and chairs are available on request for a fee. Our VW California Ocean and GreenCamper each have a practical outdoor shower!

Question 4

Do you also rent out caravans?

Accepted Answer

No, we do not currently rent out caravans / touring trailers. We exclusively offer high-quality, young and well-maintained motorhomes and camper vans from the manufacturers Eura Mobil, Karmann, Forster and VW.

Question 5

Are there vehicles with automatic transmission, a tow bar or satnav?

Accepted Answer

All our campers and motorhomes – except for groups M1 and K3 – have automatic transmission. A tow bar is available in groups M1 California (max. towing capacity 2,500 kg braked / 750 kg unbraked) and M4GC GreenCamper (max. towing capacity 1,400 kg braked / 750 kg unbraked). Since the 2026 season, our CamperVans in groups V2L and V3 also have one (max. towing capacity 2,000 kg braked / 750 kg unbraked). Using the tow bar for towing requires approval and is subject to a charge. All VW California models have a built-in navigation system. The other vehicle groups generally do not have a navigation system, but by pairing an Android smartphone and/or iPhone you can usually run your familiar navigation app on the vehicle display. Depending on your plan, your mobile network provider may charge additional fees.

Question 6

What is the minimum age and which driving licence class is required?

Accepted Answer

The minimum age for the hirer and drivers is 21 years. Driving licence classes 3 and C1 cover all our models. A class B licence is sufficient for motorhomes with a permissible total weight of up to 3,500 kg, and a class C1 licence also allows you to rent motorhomes with a total weight of more than 3,500 kg (groups K5E, K5Q, L1). Drivers with a class B or C1 licence must have held their licence for at least two years. In principle, our vehicle may be driven by anyone who meets the above criteria, is fit to drive and has been entrusted with the vehicle by the hirer. The hirer is obliged to provide us with the names and addresses of any additional drivers on request.

Question 7

Is our Australian driving licence recognised in Germany? Do we need an International Driving Permit?

Accepted Answer

Clear legal rules apply in Germany to holidaymakers and tourists with an Australian driving licence: Your Australian driving licence is generally recognised, but you must carry an additional document when driving on German roads. As a tourist without a permanent residence in Germany, you may drive with this combination for up to 6 months from your date of entry. If you stay in the country for longer than 185 days, you establish ordinary residence and must have the licence converted. Document requirements for Australians As Australia is a third country outside the EU/EEA and its documents do not follow the standardised format of the Vienna Convention, you must carry one of the following documents in addition to your original Australian driving licence every time you drive: An International Driving Permit (IDP): This is the easiest option. You must apply for the document in Australia before you travel. The only officially authorised issuing body in Australia is the Australian Automobile Association (AAA) and the motoring clubs of the individual states (e.g. NRMA, RACQ, RAA). Or an officially certified German translation: If you do not have an International Driving Permit (IDP), you must carry a professional translation of your driving licence. You can have one made after arriving in Germany, for example at an office of the German automobile club ADAC (Allgemeiner Deutscher Automobil Club). Important: Your Australian digital driving licence (smartphone app) is not accepted as the sole document by the German police, by us or by other rental companies. Always carry the original physical plastic card (Photo Card).

Question 8

What is the minimum rental period?

Accepted Answer

In the high season, the minimum rental period is 13 nights, otherwise 7 nights. Gaps between bookings are an exception. (Please note: we calculate the rental price per night – as is common in the hotel industry. Hence the figure in “nights”. Example: 10 days correspond to a customer-friendly 9 nights!) For very short-notice enquiries and subject to availability, the minimum rental period may be shortened. In this context, please also see the offers on our website.

Question 9

Where can I book?

Accepted Answer

There are several ways to make a booking: • Via our website www.drm.de • By phone: +49 (0)8121-995-0 • By email: info@drm.de • In person at one of our rental locations

Question 10

How does the booking process work?

Accepted Answer

After booking, you will receive a reservation confirmation from us by email. Within 10 days of the reservation (immediately for online reservations), a down payment of €300 must be transferred to the account stated in the booking confirmation, which makes the reservation binding. The balance must be transferred no later than 30 days before the start of your trip. For short-notice bookings (i.e. less than 30 days before the start of the rental), the full rental price is due immediately.

Question 11

How much is the security deposit?

Accepted Answer

The security deposit is €2,000 per rental and vehicle. It must be provided on site at the latest when the vehicle is handed over, by EC/debit card or credit card (VISA, MasterCard), free of charge for the rental company. The amount is charged to the card and refunded by head office as part of the final invoice once the vehicle has been returned in proper condition. For rentals of less than 23 days, the amount is usually only reserved when a credit card is used. With prepaid credit cards and debit cards, the amount is also charged immediately.

Question 12

What is included in the rental price?

Accepted Answer

• Unlimited kilometres (standard rate) • First fill of the AdBlue tank • German VAT • Fully comprehensive/partial insurance with €2,000 excess per claim (can be reduced/covered) • Third-party liability insurance with a flat-rate cover of €100 million (personal injury max. €12 million per person) • Mobility guarantee of the base vehicle and DRM breakdown cover, both valid throughout Europe • Automatic transmission (not categories M1 and K3) • Awning (except CampingBus group M1) • Driver's cab air conditioning • Bike rack (CampingBus groups M1, M2 and M4GC as well as CamperVans V1D, V2L/V3, for a fee) • Exterior cleaning after the rental • One full gas bottle (size depends on model) • Levelling ramps • Water hose • Initial supply of toilet chemicals (except CampingBus groups M1, M2 and M4GC) • Extension cable and adapters for connecting to CEE and Schuko sockets • Warning light for vehicles with a permissible total weight over 3,500 kg • Warning triangle, first-aid kit and high-visibility vests

Question 13

How many free kilometres are included in the rental price?

Accepted Answer

With our standard rate, all kilometres are included in the rental price – there are no extra costs for the distance driven. Short rentals and special offers may differ.

Question 14

What is the “Cross Border Fee Scandinavia”?

Accepted Answer

If you are planning a trip to Sweden, Norway and/or Finland with your DRM motorhome, an additional fee applies for cross-border use of the DRM motorhome. This fee covers the rental company's additional expenses associated with cross-border use of the DRM motorhome in Scandinavia, particularly in the event of a breakdown. Without booking this cross-border fee, no assistance will be organised or provided in the event of a breakdown in these countries; in addition, entry into these countries with our DRM motorhome is then not permitted. Toll, ferry and bridge charges are expressly not included.

Question 15

What is “DRM Glass Protection (driver's cab)”?

Accepted Answer

Safety from the start! Whether break-in damage, cracks or stone chips – no more discussions about damage to the windscreen and side windows of the driver's cab. The innovative and customer-friendly “DRM Glass Protection (driver's cab)” is mandatory, is charged once per rental and cannot be deselected.

Question 16

What insurance cover is included?

Accepted Answer

When you rent a DRM motorhome, you receive fully comprehensive and partial cover with an excess of €2,000.00 per claim as well as third-party liability insurance with a flat-rate cover of €100,000,000.00 (personal injury max. €8,000,000.00 per person.) We recommend taking out the optional additional insurance "Wohnmobil-Reiseschutz (incl. CDW)" (motorhome travel protection) to cover the excess in the event of a claim and, if applicable, travel cancellation insurance. You can find offers from our trusted partner ERGO here . This useful additional insurance is available to motorhome hirers resident in the following countries: Germany, Austria, Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Poland, Czech Republic

Question 17

Additional insurance for our international guests

Accepted Answer

When you rent a DRM motorhome, you receive fully comprehensive and partial cover with an excess of €2,000.00 per claim as well as third-party liability insurance with a flat-rate cover of €100,000,000.00 (personal injury max. €8,000,000.00 per person.) We recommend taking out optional additional insurance to cover the excess in the event of a claim and, if applicable, travel cancellation insurance. Offers from trusted partners will be available here soon: For our international guests: take out additional insurance here

Question 18

Do I have to clean the motorhome after the rental?

Accepted Answer

The motorhomes are cleaned inside and out and disinfected inside before each rental. Exterior cleaning after the rental is included in the price. If the rental company has to carry out all or part of the interior cleaning, the emptying of the waste water tank and/or the emptying and cleaning of the toilet cassette on return, cleaning fees will be charged.

Question 19

Can I bring my dog / cat?

Accepted Answer

Dogs are allowed. We ask all dog owners to cover the upholstery in the rental vehicle during the rental. This reduces the impact on subsequent hirers, who may have allergies, and minimises odours in the vehicle. The hirer must clean the interior of the vehicle thoroughly before returning it. The hirer is responsible for transporting dogs safely and in accordance with the regulations, as well as for complying with any entry restrictions and vaccination requirements. Damage caused by animals is the responsibility of the hirer. Unfortunately, cats are not allowed in our motorhomes, to protect subsequent hirers.

Question 20

Can I smoke in the motorhomes?

Accepted Answer

Please understand that smoking is not permitted in our motorhomes for insurance and fire safety reasons. If this rule is broken, we will have to charge an increased cleaning fee.

Question 21

Which countries may I travel to?

Accepted Answer

Travel to some countries in southern and eastern Europe requires a special permit. The customer must have this issued on collection (usually free of charge). For Scandinavia (Sweden, Norway, Finland), the “Cross Border Fee Scandinavia” is charged. The following countries are approved without restriction: Andorra, Belgium, Denmark, Germany, France, United Kingdom, Ireland, Italy, Croatia, Liechtenstein, Luxembourg, Monaco, Netherlands, Austria, Portugal, Switzerland, Slovenia, Spain, Vatican City The following countries require a (chargeable) cross-border fee: Sweden, Norway, Finland A (free) special permit is required for the following countries: Albania, Bosnia and Herzegovina, Estonia, Greece, Kosovo, Latvia, Lithuania, Montenegro, North Macedonia, Poland, Serbia, Slovakia, Czech Republic, Hungary Entry into the following countries with a DRM motorhome is currently PROHIBITED: Bulgaria, Iceland, Morocco, Moldova, Romania, Russia, Tunisia, Turkey, Ukraine, Belarus, Cyprus Countries not listed on request (e.g. Malta). Please note that when travelling to eastern Europe, northern Scandinavia or non-European countries, assistance may take longer in the event of an accident or breakdown. Please find out in advance about the traffic rules, tolls and other regulations in the countries you will be visiting.

Question 22

Can I park my car at the rental location for the duration of the rental?

Accepted Answer

This varies depending on the rental location. Please be sure to contact the location directly. You can also find details on our location pages.

Frequently Asked Questions

Vehicles & equipment

Requirements & drivers

Rental duration, booking & payment

Rental price & included services

Insurance & additional cover

Cleaning, pets & vehicle rules

Destinations & countries

Locations & parking